OTICON Medical. Customer Letter Voluntary Field Corrective Action

Dear Customer
We are writing to inform you that Oticon Medical has decided to undertake a voluntary recall of all nonimplanted
Oticon Medical Neuro Zti EVO implants with a serial number from NZB04074 and above, and of all
non-implanted Oticon Medical Neuro Zti CLA implants with a serial number from NZA02454 and above. This
recall affects both 1.5T and 3.0T MRI compatible implants. There is no safety issue related to this recall.